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At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.
Do you have a strong command of the Italian & English language? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION?
We are hiring Customer Care, Intent Analyst (Italian/English) for our call center in Turkey who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunities for professional growth, and many more employer perks.
RESPONSIBILITIES:
Analyze voice clippings of live customers and routing to them to the appropriate workflow for their intent
ADDITIONAL REQUIREMENTS:
BENEFITS & PERKS:
About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).
Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.
Great News! We've discovered an exciting live job opportunity for a Customer Care - Intent Analyst (Italian&English) position in İstanbul. This job is currently open for hiring/recruiting by Continuum Global Solutions, exclusively for you at Turkey Jobs Expertini. Feel free to download the job details here.
Explore the current trends for Customer Care - Intent Analyst (Italian&English) jobs in İstanbul and Turkey at Expertini. The following graph provides insights into the job market dynamics.
The work culture at Continuum Global Solutions must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Continuum Global Solutions and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Turkey, particularly within İstanbul. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to İstanbul's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in İstanbul, additional details can be found on İstanbul Wikipedia.
Yes, we found live job(s) for Continuum Global Solutions in İstanbul.
Customer Care - Intent Analyst (Italian&English) jobs are available in Turkey.
Exploring the cost of living in İstanbul. At Expertini.Com for İstanbul , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Customer Care - Intent Analyst (Italian&English) in İstanbul varies, but the standard pay scale is rated "Standard" in İstanbul. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Continuum Global Solutions follow the application process following the "Apply Now" button at Turkey Jobs Expertini and also you can visit Continuum Global Solutions official career page and follow their application process.
Key qualifications for Customer Care - Intent Analyst (Italian&English) typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
You can set up job alerts for Customer Care - Intent Analyst (Italian&English) in İstanbul by creating a free job alerts on Turkey Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
Benefits for Customer Care - Intent Analyst (Italian&English) positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Customer Care - Intent Analyst (Italian&English) on Turkey Jobs Expertini.
To improve your chances of getting hired for Customer Care - Intent Analyst (Italian&English), consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Turkey Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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