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Who are we?
Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Datacenter Supervisor Customer OperationsJob Summary
The supervisor provides immediate supervision to a team of customer operations engineers. Assigns tasks and monitors work at frequent intervals. Maintains schedules and workflow of the team. With the new expansion in Chennai, the team will be growing in the coming years, and the Supervisor will need to take the lead on all recruitment activity including to help build and craft careers of new employees and enable to them to grow professionally.
Responsibilities
1) Leadership
Provides immediate supervision to a group of Customer Operations Engineers
Assigns, instructs, and supervises the team
Plans core duties for the team to complete
Ability to manage and supervise a project team
Manages personnel compared to workload
Ensures staff are fully trained on current functional operational procedures, ticketing system operational procedures, and safety; ensures full compliance with quality assurance program
2) Systems Support
Troubleshooting and fault resolution of reported/detected faults by investigating the issue, identifying the cause and implementing the required fix
Summarizes the findings during the troubleshooting and produces Incident Reports for the customer
Performs troubleshooting and supports customers
3) Installation
Understands customer cabling requirements, performs site surveys, provides cost estimates to Sales and installation of new cables
Performs testing of cables before handing to customer
4) Vendor Management
Manages, briefs, and instructs vendors for installation, testing, and labeling
5) Maintenance
Performs preventive maintenance to data center equipment to prevent faults from occurring
6) Project Management
Handles multiple projects and assists in designating work to team
7) Technical Expertise
Extensive knowledge in network and equipment platforms, systems, and circuits
Qualifications
Typically requires a proven years of related experience preferred, preferably in Data Center Operations Management
Extensive people management experience
Bachelor’s degree preferably in Telecommunications, IT, System information or related
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Great News! We've discovered an exciting live job opportunity for a Datacenter Supervisor Customer Operations position in İstanbul. This job is currently open for hiring/recruiting by Equinix, exclusively for you at Turkey Jobs Expertini. Feel free to download the job details here.
Explore the current trends for Datacenter Supervisor Customer Operations jobs in İstanbul and Turkey at Expertini. The following graph provides insights into the job market dynamics.
The work culture at Equinix must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Equinix and also by visiting their official website through Google.
The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Turkey, particularly within İstanbul. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to İstanbul's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in İstanbul, additional details can be found on İstanbul Wikipedia.
Datacenter Supervisor Customer Operations jobs are available in Turkey.
Exploring the cost of living in İstanbul. At Expertini.Com for İstanbul , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
The average salary range for Datacenter Supervisor Customer Operations in İstanbul varies, but the standard pay scale is rated "Standard" in İstanbul. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
To apply for a job at Equinix follow the application process following the "Apply Now" button at Turkey Jobs Expertini and also you can visit Equinix official career page and follow their application process.
Key qualifications for Datacenter Supervisor Customer Operations typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
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Benefits for Datacenter Supervisor Customer Operations positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Datacenter Supervisor Customer Operations on Turkey Jobs Expertini.
To improve your chances of getting hired for Datacenter Supervisor Customer Operations, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Turkey Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.
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