Home
Find Jobs
For Candidates
For Employers
Turkey Jobs Expertini hovers at the forefront for the Turkey job search community with ❤️. Expertini's innovative research and development have contributed to a new awareness among job seekers in their pursuit of knowledge and have bridged the gap that is needed by talent acquisition across the Globe - Know more.

Get Your Score Here

Resume Score

Turkey Jobs Expertini® - Ai Resume Scoring

Introducing Resume Score™ Tool, a unique innovation from Turkey Jobs Expertini. Our AI-powered tool instantly evaluates your Resume/CV for the job role: Fixed Fault Management 2nd Line Senior Specialist. Get valuable insights in seconds.

Turkey Jobs Expertini

Fixed Fault Management 2nd Line Senior Specialist Job in Istanbul Recruiting by Vodafone

🏷 Bookmark

Fixed Fault Management 2nd Line Senior Specialist

🔖 Full Time

Download This Job Details

What you’ll do

Your dream job does exist.

Discover it at Vodafone!

We are looking for a Fixed Fault Management 2nd Line Senior Specialist

First things first: Our Brand.

Our Spirit, Our Way .

Here are the key behaviours that help us bring our Spirit and Purpose to life:

• Earn customer loyalty: Small things do matter.
• Experiment, learn fast: Just take the chance.
• Create the future: That’s possible.
• Get it done, together: It’s up to each of us to make it happen.

Here, everyone can feel free to be themselves and express their ideas.

We are proud to have the most flexible #hybrid way of working in Turkey.
Together with your team, you can decide which days to come to the office depending on your work requirements.

Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafası (Friday mood :)).

And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.

Why is this role really critical to us?

Customer Fulfilment is responsible of the resolution for Vodafone German customers technical issues in home internet and TV area. Second level team detects, solves the technical issues with the help of systems and confirms the resolution with customers. Customer Fulfilment second level senior specialist tracks and Reports the 2nd level management operations, develops ideas for improvement areas in journeys, in order to deliver better 2nd level management to the customers. .

How will you spend your time at Vodafone?

• Detailed analysis and management-friendly structuring of technical causes of customer problems
• Reports the 2nd level activities for Vodafone
• Responsible for applying strategical actions of Vodafone Germany
• Monitors the SLA’s, defines and takes actions for improvement areas
• Collobrates with process and other operation teams for improvement of all strategical areas
• Creates new ideas for cost saving and efficiency
• Responsible for the resilliance of the project, creates unbreakable operations
• Ensures all team and vendors are working in scope of Vodafone Rules
• Organizes periodic meetings and visits to 2nd level operations and tries to create areas of development with channels and follows the next processes of development.
• For technical support, searches for and detects areas of development and innovative applications for improvement of customer satisfaction and operational efficiency; triggers operational partners for the development of improvements and follows the realisation of the proposal
• Looks for continuous improvement opportunities

You are just the person we’ve been looking for, if you have:

Knowledge of specific areas

Minimum 1 years Telecommunication experience

Experience in call center operations

Experience of level2 or level3 teams

Good knowledge of customer expectations

Professional skills

Fluency in German

Excellent problem solving and troubleshooting skills

Technical qualification in a network related subject and relevant accreditations from network supplier

Good management and organization skills

Good communication skills

Ability to handle stressful situations with a level-headed approach and make extensive use of available resources

Ability to communicate effectively with internal support staff and external customers and partners

Desire to learn and adapt to new technologies/services

Get to know us

If you want to know more about us and what we do, then visit our website:

Instagram:

Youtube:

This role has a #Hybrid working model

Wait for it: Our benefits!

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!

#LI-Hybrid

Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at for further details.

Apply Now

Rate or Report This Job

If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.

Are You Looking for a Fixed Fault Management 2nd Line Senior Specialist job in Istanbul?

Great News! We've discovered an exciting live job opportunity for a Fixed Fault Management 2nd Line Senior Specialist position in Istanbul. This job is currently open for hiring/recruiting by Vodafone, exclusively for you at Turkey Jobs Expertini. Feel free to download the job details here.
What is the Fixed Fault Management 2nd Line Senior Specialist Jobs Trends in Istanbul and Turkey?

Explore the current trends for Fixed Fault Management 2nd Line Senior Specialist jobs in Istanbul and Turkey at Expertini. The following graph provides insights into the job market dynamics.
What is the work culture like at Vodafone?

The work culture at Vodafone must adhere to the Ethics of Work Culture as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs Vodafone and also by visiting their official website through Google.
Wondering about the intrinsic value of sustainable urbanization in Istanbul?

The World Cities Report 2020 sheds light on the intrinsic value of sustainable urbanization in Turkey, particularly within Istanbul. It explores this value from economic, social, and environmental angles, encompassing the intangible aspects that contribute to Istanbul's distinct character. Moreover, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization globally. For a deeper dive into population growth trends and diversity in Istanbul, additional details can be found on Istanbul Wikipedia.
Is Vodafone hiring in Istanbul?

Yes, we found live job(s) for Vodafone in Istanbul.
Are there any jobs for Fixed Fault Management 2nd Line Senior Specialist in Turkey?

Fixed Fault Management 2nd Line Senior Specialist jobs are available in Turkey.
Curious about the cost of living in Istanbul compared to other cities in Turkey? Uncover the details!

Exploring the cost of living in Istanbul. At Expertini.Com for Istanbul , we gauge it based on the percentage of earnings to living costs, typically ranging from 33% to 65% of your monthly income. This analysis empowers you to make informed decisions about your financial planning and lifestyle. Additionally, we recommend consulting with locals before making any moves to a new town.
What is the average salary range for Fixed Fault Management 2nd Line Senior Specialist in Istanbul?

The average salary range for Fixed Fault Management 2nd Line Senior Specialist in Istanbul varies, but the standard pay scale is rated "Standard" in Istanbul. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.
How can I apply for a job at Vodafone?

To apply for a job at Vodafone follow the application process following the "Apply Now" button at Turkey Jobs Expertini and also you can visit Vodafone official career page and follow their application process.
What are the key qualifications for Fixed Fault Management 2nd Line Senior Specialist?

Key qualifications for Fixed Fault Management 2nd Line Senior Specialist typically include a list of qualifications and expertise as outlined in Bureau of Labor. Be sure to check the specific job listing for detailed requirements and qualifications.
How can I set up job alerts for Fixed Fault Management 2nd Line Senior Specialist in Istanbul?

You can set up job alerts for Fixed Fault Management 2nd Line Senior Specialist in Istanbul by creating a free job alerts on Turkey Jobs Expertini. Our Ai system will automatically notify you when new job listings matching your criteria become available.
What types of benefits are offered for Fixed Fault Management 2nd Line Senior Specialist positions?

Benefits for Fixed Fault Management 2nd Line Senior Specialist positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.
Are there any remote job opportunities for Fixed Fault Management 2nd Line Senior Specialist?

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for Fixed Fault Management 2nd Line Senior Specialist on Turkey Jobs Expertini.
How can I improve my chances of getting hired for Fixed Fault Management 2nd Line Senior Specialist?

To improve your chances of getting hired for Fixed Fault Management 2nd Line Senior Specialist, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Resume Scoring Tool. Additionally, it is worth noting that Turkey Jobs Expertini has an in-built Ai Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.

Cross References and Citations:

1. Fixed Fault Management 2nd Line Senior Specialist Javascriptjobs Jobs Istanbul Javascriptjobs ↗️
2. Fixed Fault Management 2nd Line Senior Specialist Legaljobs Jobs Istanbul Legaljobs ↗️
3. Fixed Fault Management 2nd Line Senior Specialist Mediajobs Jobs Istanbul Mediajobs ↗️
4. Fixed Fault Management 2nd Line Senior Specialist Repairjobs Jobs Istanbul Repairjobs ↗️
5. Fixed Fault Management 2nd Line Senior Specialist Amsterdamjobs Jobs Istanbul Amsterdamjobs ↗️
6. Fixed Fault Management 2nd Line Senior Specialist Uruguayjobs Jobs Istanbul Uruguayjobs ↗️
7. Fixed Fault Management 2nd Line Senior Specialist Retailjobsnearme Jobs Istanbul Retailjobsnearme ↗️
8. Fixed Fault Management 2nd Line Senior Specialist Chicagojobsearch Jobs Istanbul Chicagojobsearch ↗️
9. Fixed Fault Management 2nd Line Senior Specialist Environmentaljobs Jobs Istanbul Environmentaljobs ↗️
10. Fixed Fault Management 2nd Line Senior Specialist Trendzfurnitures Jobs Istanbul Trendzfurnitures ↗️
11. Fixed Fault Management 2nd Line Senior Specialist Mathematicsjobs Jobs Istanbul Mathematicsjobs ↗️
12. Fixed Fault Management 2nd Line Senior Specialist Graduatejobsnearme Jobs Istanbul Graduatejobsnearme ↗️
13. Fixed Fault Management 2nd Line Senior Specialist Romaniajobs Jobs Istanbul Romaniajobs ↗️
14. Fixed Fault Management 2nd Line Senior Specialist Free-job-alerts Jobs Istanbul Free-job-alerts ↗️
15. Fixed Fault Management 2nd Line Senior Specialist Washingtondcjobs Jobs Istanbul Washingtondcjobs ↗️
16. Fixed Fault Management 2nd Line Senior Specialist Canadianjobscentral Jobs Istanbul Canadianjobscentral ↗️
17. Fixed Fault Management 2nd Line Senior Specialist Professorjobs Jobs Istanbul Professorjobs ↗️
18. Fixed Fault Management 2nd Line Senior Specialist Developerjobs Jobs Istanbul Developerjobs ↗️
19. Fixed Fault Management 2nd Line Senior Specialist Jobs Istanbul ↗️
20. AMP Version of Fixed Fault Management 2nd Line Senior Specialist ↗️
21. Fixed Fault Management 2nd Line Senior Specialist Istanbul Jobs ↗️
22. Fixed Fault Management 2nd Line Senior Specialist Jobs Istanbul ↗️
23. Fixed Fault Management 2nd Line Senior Specialist Job Search ↗️
24. Fixed Fault Management 2nd Line Senior Specialist Search ↗️
25. Fixed Fault Management 2nd Line Senior Specialist Find Jobs ↗️
Uncover your perfect fit. Take the O*NET Interest Profiler to explore careers aligned with your interests