A Public Area Attendant is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks
What will I be doing?
As a Public Area Attendant, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Attendant will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensure cleanliness of all public areas Carry out lost property procedures Manage customer service issues quickly and effectively Manage master keys in his/her possession Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing Report maintenance issues to Maintenance/Engineering Department Check public areas and toilets taking remedial action where necessary Comply with hotel security, fire regulations and all health and safety legislation Carry out any other reasonable task set by the hotel's management What are we looking for?
A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude Good communication skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in a similar position or industry
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams:
Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
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